Customer Support
Globalchannelmanagement
- Port Washington, New York, United States
- Port Washington, New York, United States
About
Customer Support requires:
SAP
Optical industry
Bilingual French@$20/HR
English@$17/hr
1+ years call center, hospitality, customer service,
Temp remote role
Strong PC skills
MS Office
Must pickup equipment in
Customer Support duties:
Answers incoming calls
Processed orders
Resolved customers complaints
Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Customer Service standards
. Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
Takes inbound phone calls for up-to 90% of assigned shift.
Performs all other duties as assigned.
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Languages
- English
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