Parts Manager

Goodhue Boat Company is growing and we are looking for driven, enthusiastic, and talented individuals to join our team and grow with us! Goodhue is a family-oriented company that values diversity, gender equality, open lines of communication and believes in developing employees to their fullest potential.

We are looking for a Full-Time Parts Manager to help us in delivering award-winning customer service and creating a unique and memorable experience for our customers. This position will oversee and ensure the success of the Parts Department at our Meredith location.

Job Summary:

The Parts Manager will oversee retail sales, inventory management, vendor relationships, purchasing, and supporting service operations. The manager will play a key role in driving efficiency, profitability, and customer satisfaction.

Leadership & Oversight

• Supervise and support Parts Specialists and department staff at the location.
• Establish and enforce standard operating procedures for ordering, receiving, stocking, and invoicing parts.
• Train, mentor, and develop parts team members to ensure consistent service levels and operational efficiency.

Customer Service & Retail

• Maintain high standards of customer service for both internal and external customers.
• Oversee retail operations, including merchandising, pricing, and in-store presentation.
• Implement strategies to increase parts and accessories sales.
• Support service and sales departments with timely and accurate parts fulfillment.

Purchasing & Vendor Management

• Manage purchasing and ordering of parts to support service, retail, and inventory needs.
• Maintain strong relationships with vendors to ensure reliable supply and service.
• Negotiate pricing, discounts, and terms when possible to improve margins.
• Monitor vendor performance and address any supply or service issues.

Inventory & Systems

• Oversee inventory control, including receiving, stocking, and organization of parts.
• Conduct regular cycle counts and reconcile discrepancies.
• Maintain optimal inventory levels to meet demand while minimizing excess stock.
• Ensure accurate use of Lightspeed and other systems for inventory tracking and invoicing.

Collaboration

• Work closely with the Service Manager, General Manager, and other departments to support overall operations.
• Provide reporting on parts sales, inventory levels, and performance metrics.
• Assist in planning and executing departmental goals and initiatives.

Qualifications

• 3+ years of experience in a parts management or supervisory role (marine, automotive, or related industry).
• Experience with purchasing, inventory control, and vendor coordination.
• Retail experience, including merchandising and sales support.
• Strong knowledge of marine parts and components; manufacturer certifications (Mercury, Volvo, Yamaha, etc.) preferred.
• Excellent organizational, problem-solving, and leadership skills.
• Strong communication and customer service skills.
• Computer proficiency required; Lightspeed experience preferred.
• Forklift experience is a plus.

Education & Credentials

• High School diploma or equivalent required.
• ASE certification or equivalent industry credential preferred.
• Valid driver's license required.