Future Opening: Front Desk Associate

The Sales & Front Desk Associate is a key position at Scenthound, focused on providing exceptional service to every customer. We are looking for an eager, honest and ACTIVE front desk manager.

This position requires:

• Mostly a willingness to learn, work hard, and be a part of a team
• Full-time availability (Saturday's required)
• Familiarity and comfort with dogs
• Sales experience and confidence (membership sales are highly valued!)
• A passion for dogs and dog health & wellness!
• Reliable transportation
• Work well as a team member
• Willingness to work in a smoke-free environment
• Willingness to learn other positions (cross-training)
• Bilingual (not required)

We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Tasks:

• Drive membership sales through health and wellness education
• Drive key performance indicators average ticket price and rebook ratio through memberships, service
• Develop membership leads; Follow up with potential members
• Answer phone calls, schedule customer appointments, manage customer profiles and records - make outgoing phone calls
• Manage customer expectations; Resolve customer concerns
• Adhere to Scenthound sanitary and cleaning practices keep the reception area clean and presentable
• Perform other tasks and duties as assigned by the Scenter Manager

Compensation: $15.00 - $18.00 per hour