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Batch Field Service Technician Remote / Stamford, CTSysdyne Technologies • Stamford, Connecticut, United States
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Batch Field Service Technician Remote / Stamford, CT

Sysdyne Technologies
  • US
    Stamford, Connecticut, United States
  • US
    Stamford, Connecticut, United States
Apply Now

About

Job Overview As a Batch Field Service Technician, you will build batch control systems and ensure all hardware and installation requirements are met. This role involves providing on-site support to customers, with a primary focus on batch controls. Additionally, this individual will oversee the completion of hardware and installation tasks and submit service documentation for all on-site installations.
Qualifications
Excellent communication, interpersonal and diagnostic skills.
1-2 years of experience in electronics, engineering, technology support, or other similar fields, required.
Associates degree in a related field, such as technology support, electronics, or engineering is required.
Comprehension of computers, ready-mix plant control, relay logic, electrical engineering processes, and industrial controls preferred.
Experience with control components such as motor starters, solenoids, and hydraulic/pneumatic valves.
Hands-on experience handling low voltage (110VAC), soldering, and wiring of electrical panels.
Proven ability to work collaboratively and solve problems creatively.
Proven ability to complete tasks according to outlined scope and timeline.
Self-driven and task oriented with proven ability to manage short-term and long-term expectations.
Ability to work independently.
Must be able to meet the physical requirements of the job which include bending, lifting heavy equipment and working in confined spaces.
Key Responsibilities
Manage assigned on site installation, repair, maintenance, and test tasks.
Troubleshoot, test, repair, and service technical equipment.
Diagnose and resolve complex electrical and technical issues via the phone and internet.
Understand customer requirements and requests and make appropriate recommendations.
Provide clear instructions on operations and maintenance procedures to assist customers.
Educate the client on product use and maintenance.
Complete timely and detailed service reports, PO’s and expense reports.
Document support issues in internal support database.
Build and maintain positive relationships with customers.
Participate in our 24/7 technical support rotation.
Able to adapt to changing work schedules.
Travel 75% travel for onsite installations
Application Please send resumes to: hr@sysdynetechnologies.com
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  • Stamford, Connecticut, United States

Languages

  • English
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