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Experienced Tax Professional - Remote
H&R Block
- Linden, New Jersey, United States
- Linden, New Jersey, United States
About
at
H&R Block
Overview Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and have the support of an expert team, dedicated to providing advanced tax training you’ll need to be successful.
Responsibilities
Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (video conferencing, phone, chat, email)
Generate business growth, increase client retention, and offer additional products and services
Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results
Grow your tax expertise
Qualifications & Expertise
Experience completing individual tax returns
Experience working in a fast-paced environment
Access to high speed, reliable internet
Experience and skill in technology (specifically MS Teams and Outlook)
Ability to communicate complex tax situations concisely via phone, email and chat to inspire client confidence
Experience utilizing effective customer service techniques
Analytical and problem-solving skills
Successful completion of the H&R Block Tax Knowledge Assessment or equivalent
High school diploma / equivalent or higher
Must complete continuing education requirement and meet all IRS and applicable state requirements
Availability to work a minimum of 20 hours a week during peak tax season
Skill in researching information using tax publications and tools to understand client needs
Why work for us
Medical coverage and mental health support, coaching
401(k) Retirement Savings Plan and Employee Stock Purchase Plan
Tax prep benefit for eligible associates
Flexible/remote opportunities, collaborative teams, and additional benefits
Additional Details
Employment type: Full-time
Job function: Accounting/Auditing and Finance
Industries: Retail
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Enrollment in or completion of the H&R Block Income Tax Course is not a guarantee of employment.
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Languages
- English
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