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Virtual AssistantCS OutsourceNew York, New York, United States
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Virtual Assistant

CS Outsource
  • US
    New York, New York, United States
  • US
    New York, New York, United States

About

Are you organised, guest-focused, and experienced in the short-term rental space? We're looking for a proactive STR Virtual Assistant to join our growing team and help us deliver 5-star guest experiences across our portfolio What You'll Be Doing:
Managing guest communications across Airbnb, VRBO, Booking.com and more Coordinating bookings, calendars, and preventing double bookings Liaising with cleaning and maintenance teams between stays Optimising listings, photos, and descriptions across platforms Monitoring pricing tools and tracking occupancy performance Handling general administrative and STR support tasks What We're Looking For:
Prior experience in short-term rental management or hospitality Excellent written English and communication skills Familiarity with platforms like Airbnb, Guesty, Hostaway, or similar Strong organisational skills and ability to multitask Self-motivated, reliable, and able to work independently Availability to respond to guest messages in a timely manner What We Offer:
100% remote position Room to grow with an expanding STR portfolio Supportive and collaborative team environment
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  • New York, New York, United States

Languages

  • English
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