Volunteer Program Coordinator – LoopTalk (Family Support Services)LoopRoot Foundation • Dover, Delaware, United States
Volunteer Program Coordinator – LoopTalk (Family Support Services)
LoopRoot Foundation
- Dover, Delaware, United States
- Dover, Delaware, United States
About
Key Initiatives
LoopConnect – A ride credit sponsorship platform that provides free or subsidized rides to prison visitation facilities, allowing families to stay in contact during incarceration.
LoopTalk – A HIPAA‑compliant virtual therapy program offering trauma‑informed mental health care to justice‑impacted individuals and caregivers, including children.
LoopTroop Rideshare partnership – We collaborate with the LoopTroop Rideshare platform to ensure families have access to safe, reliable, and culturally competent transportation services.
The LoopRoots Foundation is committed to using community‑based, technology‑enabled tools to restore dignity, promote healing, and reduce generational harm. All of our programs are offered without discrimination to build a truly supportive ecosystem for families across the U.S.
Location : Remote (U.S.-based preferred)
Time Commitment : 20–25 hours per week
Position Type : Volunteer (with potential for paid role as funding allows)
About LoopTalk LoopTalk is a supportive services program of LoopRoots Foundation focused on helping families impacted by incarceration navigate the emotional challenges surrounding prison and jail visits. The program provides structured pre‑visit and post‑visit support to help individuals and families prepare emotionally, communicate effectively, and process feelings after visits.
LoopTalk is designed to promote emotional balance, stability, and resilience for children, caregivers, and loved ones affected by incarceration. Services are supportive and educational in nature and do not replace clinical therapy unless delivered by licensed professionals.
Role Overview The Volunteer Program Coordinator will support the development and coordination of the LoopTalk program. This role is well suited for someone with experience or interest in family support services, reentry support, social services, or nonprofit program operations.
Key Responsibilities
Support coordination of LoopTalk pre‑visit and post‑visit support services
Assist with onboarding and scheduling families for support sessions
Help maintain program structure, workflows, and documentation
Coordinate with facilitators, volunteers, or licensed providers as applicable
Support tracking of participation, outcomes, and program feedback
Assist with developing program materials and family‑facing resources
Ensure confidentiality and trauma‑informed practices are upheld
Qualifications (Preferred, Not Required)
Background or strong interest in family support, reentry services, social work, or nonprofit programs
Experience with program coordination, peer support, or case management – a plus
Strong communication, organization, and empathy skills
Ability to work with sensitive and emotionally complex situations
Trauma‑informed, nonjudgmental, and reliable
Comfortable working remotely and using scheduling or tracking tools
What We Offer
Meaningful experience supporting families impacted by incarceration
Opportunity to help build and scale a compassionate support program
Flexible remote schedule with consistent weekly hours
Professional references and documentation of service
Potential transition to a paid role as funding becomes available
Additional Notes Due to the nature of this program, volunteers may be required to complete a background check and sign a confidentiality agreement.
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Languages
- English
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