Remote Client Account Support AssistantTriptasticadventures • Cleveland, Ohio, United States
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Remote Client Account Support Assistant
Triptasticadventures
- Cleveland, Ohio, United States
- Cleveland, Ohio, United States
About
Role Overview We are expanding our remote support team and are seeking reliable individuals who thrive with assisting others and managing multiple tasks. In this role, you will support clients by coordinating reservations and related services such as lodging, activities, transportation, and event-based arrangements. This is ideal role for those who are customer-centered, communicate clearly, stay organized, and are comfortable working independently in a remote environment while collaborating with a team. Responsibilities
Assist clients with organizing and coordinating personalized plans Research, compare, and confirm reservation options Provide accurate information and thoughtful recommendations Communicate professionally via email, phone, and messaging platforms Manage updates, changes, and service-related concerns Maintain accurate client records and documentation Participate in training and team meetings Benefits
Fully remote Flexible scheduling Ongoing training Access to incentive programs and special perks Supportive and collaborativeteam culture Qualifications
Legal eligibility to work (US, UK, Mexico, Australia, or Spain) Strong English communication skills Reliable internet and smartphone (computer is also recommended) Customer service skills
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Languages
- English
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