Customer Service Agent (Remote)B&R Staffing LLC • Lexington, Kentucky, United States
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Customer Service Agent (Remote)
B&R Staffing LLC
- Lexington, Kentucky, United States
- Lexington, Kentucky, United States
About
Pay range is based on the client you choose to service for. ($8-$25)
THIS IS A 1099 JOB!
Responsibilities include but not limited to:
Manage large amounts of inbound calls in a timely manner
Follow communication “scripts” for certain clients when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Attend mandatory virtual trainings and meet metrics with at least 90%
Attend team meeting monthly
Requirements for employment:
High speed wired internet
Desktop or laptop with 2.8 GHz dual core or better processor
Allowed: Intel iSeries or AMD Phenom X2 class or better. NO Atom, Celeron, Pentium, Opteron processors
USB Headset
Strong phone and verbal communication skills
Some clients will require dual monitors and other specifics
Background check and drug screenings
Once you are ready to begin, we are able to help you run a check on your computer to see if it meets the specific requirements for the systems and the clients we service! If you are interested in joining our team, please submit your application then contact us at bnrstaffingllc@gmail.com.
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Languages
- English
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