Enrollment Coordinator
Louisiana State University
- New Orleans, Louisiana, United States
- New Orleans, Louisiana, United States
About
Willing to Accept Out of State Candidateslocations:
United Plaza XIItime type:
Full timeposted on:
Posted Todaytime left to apply:
End Date: June 4, 2026 (30+ days left to apply)job requisition id:
R00112755## ****All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).****## **If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.**## Job Posting Title:Enrollment Coordinator## Position Type:Professional / Unclassified## Department:LSUAM Online - OSR - MT - Enrollment Team (Brittney Randall (00060044) (Private))## Work Location:United Plaza XII## Pay Grade:## Job Description:The Enrollment Coordinator reports to the Online Coordinator Team Manager. This position is critical in the recruitment process for prospective online students, serving as the first point-of-contact for learners interested in fully online degree programs. The Enrollment Coordinator must possess a naturally enthusiastic and positive attitude, great communication skills, strong computer skills, the ability to multitask in a fast paced, contact center type environment, work effectively in team environment and independently, and accept and provide effective feedback to ensure all prospective students receive world class customer service.**Job Responsibilities:**Works in fast paced, contact center type environment as the first point-of-contact for prospective students, accepting inbound calls promptly and making outbound calls in a professional and courteous manner. Asks questions and actively listen to prospective students to ensure world class customer service. 40%Warm transfer and/or schedule appointments electronically with Enrollment Concierge team, collect and input accurate and detailed information into CRM to avoid errors and ensure positive customer relations, utilize all required systems and software, ensure proper database management. 20%Maintains daily/weekly performance expectations provided by leadership in order to meet weekly/monthly benchmarks and overall individual and team goals. 20%Demonstrates strong telephone and email communication and etiquette. Maintains composure during moments of stress and maintains a helpful disposition at all times. Communicates barriers and needs to manager to ensure proper support, resources, and training is provided. 10%Participates in continual professional development, working to ensure high levels of customer service excellence. 5%Other duties as assigned. 5%**Minimum Qualifications:**High School Diploma with 1 year of experience**Preferred Qualifications:**Some experience in recruitment, sales, support, customer service or related field.**Additional Requirements:**Operation Essential Personnel - This position may be asked to work during an official closure, but who is otherwise not required to report to the physical campus during a closure and whose absence does not present a risk to the safety, resources, and well-being of the campus per FASOP HR-01## Additional Job Description:## Special Instructions:Please provide cover letter, resume, (3) professional references and transcripts. Official transcripts are required prior to hire, if needed.
For questions or concerns regarding the status of your application or salary ranges, please contact Brittney Randall at brandall1@lsu.edu## Posting Date:February 4, 2026## Closing Date (Open Until Filled if No Date Specified):June 4, 2026## Additional Position Information:**Background Check -** An offer of employment is contingent on a satisfactory pre-employment background check.**Benefits -** LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.## Essential Position (Y/N):## LSU is an Equal Opportunity Employer.All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.## HCM Contact Information:For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu.
For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.LSU includes institutions, facilities and programs in each of Louisiana’s 64 parishes, and its campuses stretch the length of the state from New Orleans to Shreveport.
Each institution plays a vital role in preparing students to incorporate new knowledge and technologies into their daily lives.
LSU researchers across Louisiana are working on developing a wide-range of innovations to improve quality of life by studying issues such as disease management, advance medical treatments, obesity, coastal protection, hurricane preparedness, energy, natural resource management and agriculture, among others.
Louisiana’s Flagship University is a land-, sea- and space-grant institution with academic programs in all areas of science, engineering, humanities, arts and social sciences.The University comprises of nine institutions:* Louisiana State University and Agricultural and Mechanical College (“LSU”), the premier flagship university for the state, which include the Paul M. Hebert Law Center and the School of Veterinary Medicine* Louisiana State University at Alexandria* Louisiana State University at Eunice* Louisiana State University at Shreveport* LSU Health Sciences Center – New Orleans* LSU Health Science Center – Shreveport* The Health Care Services Division* Louisiana State University
Agricultural Center* Pennington Biomedical Research Center* Any other college, university, school, institution, or program now or hereafter under the supervision and management of the Board of Supervisors of Louisiana State University and Agricultural and Mechanical CollegeIn implementing its mission, LSU is committed to:* Offering a broad array of undergraduate degree programs and extensive graduate research opportunities designed to attract and educate highly qualified undergraduate and graduate students;* Employing faculty who are excellent teacher-scholars, nationally competitive in research and creative activities, and who contribute to a world-class knowledge base that is transferable to educational, professional, cultural, and economic enterprises; and* Using its extensive resources to solve economic, environmental, and social challenges. #J-18808-Ljbffr
Languages
- English
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