Remote Customer Support SpecialistYNB Consultant • Dripping Springs, Texas, United States
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Remote Customer Support Specialist
YNB Consultant
- Dripping Springs, Texas, United States
- Dripping Springs, Texas, United States
About
Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Support Specialist and help support customers of various clients! In this role, you'll handle inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!
Responsibilities
Handle inbound and outbound calls to support customers of various clients
Provide excellent customer service, addressing questions and concerns
Accurately enter information into our database
Follow up with customers as needed to ensure satisfaction
Meet and exceed performance metrics to qualify for advancement opportunities
Requirements
High school diploma or equivalent
Reliable internet connection and a quiet workspace
Basic computer skills (Microsoft Office proficiency)
Ability to work flexible hours, including evenings and weekends (set your own schedule)
Technical Requirements (MANDATORY to begin work)
Windows 11 OS
Minimum 16 GB RAM (desktop or laptop)
No Chromebooks or Apple computers
Dual monitors (not needed at time of application)
Noise-canceling USB headset (not needed at time of application)
Hardwired internet connection (not needed at time of application)
Work from the comfort of your home
Starting pay of $12-$15/hour (with increase opportunities)
Opportunities for advancement based on performance
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Languages
- English
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