Client Support Specialist LGSentara Health • Virginia Beach, Virginia, United States
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Client Support Specialist LG
Sentara Health
- Virginia Beach, Virginia, United States
- Virginia Beach, Virginia, United States
About
Sentara Health Plans in Virginia Beach is looking to hire a Client Support Specialist – Large Group. The Specialist supports the Senior Client Executive and Senior Client Specialist in producing and retaining profitable business in the Large Group segment, interacting with consultants, brokers, benefit administrators, and Sentara Health Plan’s business units to achieve these objectives. Location
Virginia and North Carolina: Remote in South Hampton Roads (Norfolk, VA Beach, Suffolk, Chesapeake, Portsmouth), Peninsula (Newport News, Yorktown, and Hampton), or Northeast North Carolina (Moyock, Elizabeth City). Requires travel to the 1330 Sentara Park office twice a month. Work Details
City/State: Virginia Beach, VA Shift: First (Days) Responsibilities
Project manage all administrative renewal activities, including preparing renewals for underwriting, proposals, internal setup forms, and plan documents. Review group agreements and contracts for accuracy and compliance. Maintain accurate customer data within a CRM system. Support the Senior Client Executive and Senior Client Specialist in producing and retaining profitable business. Education
Bachelor’s degree preferred. High School diploma required. Certification
Must obtain an L‑HIL or L‑LIFEHI within 90 days of hire. Experience
Four years of related experience in business acumen, customer relations, administrative, project management, or a related field. Keywords
Talroo-Allied Health, Sales, L‑HIL, L‑LIFEHI, Project Management Benefits
Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long‑Term, Short‑Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to CEUs and professional development Pet Insurance Legal Resources Plan Annual discretionary bonus eligibility if established system and employee criteria are met. Sentara Health is an equal‑opportunity employer and values diversity, inclusion, and belonging. The organization is tobacco‑free. For positions available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
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Languages
- English
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