System Support Specialist
accel bi corporation
- New York, New York, United States
- New York, New York, United States
About
This is a
full-time, remote opportunity
focused on designing, building, and optimizing solutions within the ServiceNow platform.
Position Overview We are looking for a
hands-on ServiceNow Developer
with strong experience in ITSM modules, workflow automation, and reporting. This role will focus on building scalable solutions, improving operational efficiency, and developing dashboards and analytics to support enterprise IT operations.
The ideal candidate has experience working with
ServiceNow ITSM modules , developing workflows, and creating
reports, dashboards, and performance analytics .
Key Responsibilities
Design, develop, and configure solutions within the ServiceNow platform
Build and maintain workflows, forms, catalog items, and automation
Develop reports, dashboards, and performance analytics
Configure and support ITSM modules including:
Request Management
Change Management
Collaborate with stakeholders to translate business requirements into technical solutions
Troubleshoot platform issues and optimize system performance
Maintain documentation for configurations, workflows, and reporting
Required Qualifications
Minimum
3+ years of hands-on ServiceNow development experience
Strong experience with
ServiceNow ITSM modules
Experience building
reports, dashboards, and performance analytics
Hands-on experience with:
Flow Designer
Business Rules
Client Scripts
Ability to work directly with stakeholders and translate requirements into solutions
Experience in
healthcare IT or large enterprise environments
preferred
Required Certification
Must hold a valid and active:
ServiceNow Certified System Administrator (CSA)
OR
ServiceNow Certified Application Developer (CAD)
Important Employment Requirements (Please Read Carefully) Employment Type:
W2 with accel bi corporation
accel bi corporation
does not sponsor H1B visas or any employment-based visas
Candidates must have
valid U.S. work authorization
Proof of work authorization is required
Must have
relevant U.S. work experience
This is a
100% remote role
This is a
full-time, direct employment opportunity
Submission Requirements Candidates must provide:
Updated resume in
Word format
Three professional references, including:
Name
Title
Company
Contact Information
Note:
Only candidates who meet all requirements will be considered.
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Languages
- English
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