Workers Compensation Claims Trainee - NorthwestArthur J. Gallagher & Co. (AJG) • Seattle, Washington, United States
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Workers Compensation Claims Trainee - Northwest
Arthur J. Gallagher & Co. (AJG)
- Seattle, Washington, United States
- Seattle, Washington, United States
About
Overview About the INVEST Program Are you a recent college graduate looking for a long‑term, stable, innovative and exciting career that helps make a meaningful difference and supports people through challenges?
The Emerging Talent INVEST Program (ETIP) – Guardian Pathway is a 6‑month paid, fully remote, entry‑level immersive learning experience designed for recent college graduates to gain real‑world exposure, personalized coaching and mentorship, and a clear long‑term career path in one of the U.S.’s best industries.
Program Highlights
6‑month paid, fully remote learning track
Virtual classroom, peer shadowing, simulations, case studies, and hands‑on experience
Fully remote (candidates must reside in specified states, although the role is remote)
Interactive sessions, one‑on‑one mentorship, collaborative projects, exposure to a wide variety of industries, clients, and knowledge material
Fully paid licensing and advanced education opportunities
Career progression post‑graduation into claims resolution manager roles and beyond
Key Details:
Starting salary: $60,000 USD (states outside of California)
Start date: August 2026
PTO blackout: Due to the structured nature of the training program we will likely not be able to support any PTO requests for the first 8 weeks of the program.
How you’ll make an impact What will you do?
Over the course of this 6‑month program you will be partnered with a team of peers and experienced Training Specialists that will create a supportive learning environment designed to position you for successful program completion. You will alternate between self‑study modules, virtual classroom‑style learning, guided training modules, and hands‑on application of the knowledge gained. Over the program you will progressively increase your hands‑on experience to immerse yourself into the world of claims management and client service excellence under the mentorship of program mentors and training leaders.
What can you expect?
Participate in Structured Learning:
Actively engage in the first phase of the INVEST Program, which includes instructor‑led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state‑specific workers’ compensation regulations.
Shadow Claims Experts:
Observe experienced claims professionals and learn best practices in managing lost time (indemnity) workers’ compensation claims.
Practice in a Simulated Environment ("Sandbox"):
Apply newly learned concepts in a controlled, simulated claims environment designed to mimic real‑world scenarios.
Complete Program Milestones:
Achieve key learning objectives and performance checkpoints as you build technical knowledge and professional skills essential for a successful claims career.
Collaborate and Network:
Engage with peers, mentors, and cross‑functional teams to deepen understanding of the claims process and build professional relationships.
Gradual Claim Ownership:
Begin handling new workers’ compensation claims starting in Week 3 of the program, with assignments gradually increasing as confidence and competency develop.
Support Claims Management:
Take ownership of an evolving portfolio of indemnity claims under close supervision and apply training to real‑world scenarios, including benefit calculations, wage loss evaluations, and return‑to‑work considerations.
Claims Analysis and Learning:
Continue developing skills in analyzing medical documentation, regulatory guidelines, state‑specific regulations, and supplemental case materials to determine claim strategy, financial exposure, and potential next steps.
Stakeholder Communication:
Engage in professional communication and strategy development with clients; provide support and empathy to the injured employees; secure key details from medical providers and other stakeholders to support collaborative, outcome‑focused, and empathetic claims handling.
Client Service Instructions & Carrier Guidelines:
Learn how to interpret and apply client service instructions and carrier guidelines to ensure claims are handled in compliance with expectations.
Reserving Acumen:
Build core skills in setting and adjusting reserves by analyzing claim details, medical data, and potential outcomes.
About You Education:
Bachelor’s degree or 4‑year degree from an accredited institution (preferred). Candidates possessing a bachelor’s degree will receive preferential treatment; others with proven experience will be considered.
Attributes:
Active listening skills
Problem‑solving mindset
Adaptability to changes in procedures and technology
Computer literacy, including strong familiarity with M365 products (e.g., Outlook, Word, and basic Excel and PowerPoint)
Strong verbal and written communication skills
Strong time management and ability to multi‑task
Detail‑oriented
Curious, learning‑focused mindset
Compensation and Benefits We offer a competitive and comprehensive compensation package. The base salary represents the anticipated low‑end and high‑end of the range for this position. The actual compensation will be influenced by many factors including experience, education, pay market/geography, and scheduled hours.
Minimum core benefits:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(k) and Roth options
Tax‑advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
The benefits summary above applies to full‑time positions. If you are not applying for a full‑time position, details about benefits will be provided during the selection process.
We value inclusion and diversity.
Inclusion and diversity is a core part of our business, and it’s embedded in the fabric of our organization. We believe all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics, including race, color, religion, creed, gender, sexual orientation, gender identity, and many others. Equal employment opportunity is extended in all aspects of the employer‑employee relationship, and reasonable accommodations will be made for qualified individuals with disabilities unless an undue hardship would result.
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Languages
- English
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