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Customer Success ManagerremoterocketshipRemote, Oregon, United States

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Customer Success Manager

remoterocketship
  • US
    Remote, Oregon, United States
  • US
    Remote, Oregon, United States

About

Job Description:
Own responsibility for retaining a book of business Be the main point-of-contact for customers Collect and track customer-specific business goals Deliver world class customer service Serve as a product expert with an ability to drive feature activation Identify and highlight successes achieved through Further platform Requirements:
5+ years working in a customer-facing role Experience servicing mid-market and enterprise customer bases Experience understanding a software platform’s capabilities Experience connecting high-level business goals to product capabilities Experience analyzing data sets to assess performance Confidence and executive presence in customer interactions Benefits:
Health insurance Retirement plans Flexible work arrangements Professional development Paid time off Bonuses
  • Remote, Oregon, United States

Languages

  • English
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