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Renewal Manager – Central
remoterocketship
- Remote, Oregon, United States
- Remote, Oregon, United States
About
Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date Achieve or exceed quarterly revenue goals - retention, growth and term extension of existing customer contracts Partner with Customer Success to assess customer health and drive the appropriate renewal strategy Maintain and report an accurate forecast of renewals within assigned book Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale Escalate whenever appropriate to help resolve customer concerns Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities Collaborate cross functionally with Legal and Deals Desk as applicable Recommend and contribute to process improvements Requirements:
2-5 years of related cybersecurity and renewals experience Ability to work independently and as part of a team High collaborative with ability to succeed in an entrepreneurial environment Proven track record of success and over-achievement of renewal quota in previous positions Deep understanding of SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility Experience in SaaS revenue organization: Sales, CSM, or prior renewals team experience Familiarity with systems: Salesforce, CPQ, IronClad, ChurnZero Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement Benefits:
Medical, dental and vision insurance Home Office Setup reimbursement Flexible Spending Accounts Monthly Connectivity reimbursement Employee Assistance Program (EAP) Short- and Long-term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan (with employer match) Flexible paid time off + 11 paid holidays Paid leave programs, including parental, pregnancy health, medical and bereavement leave
Languages
- English
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