BDC Representative Automotive Sales Support

Are you a people person who thrives in a fast-paced, team-driven environment? Harr Motor Group is seeking a motivated and customer-focused individual for a desk-based sales support role. This is a great opportunity to break into the automotive industry or for someone with experience looking to work for a high-volume store. You'll work alongside our sales team, handling customer inquiries and helping guide guests through the early stages of their car-buying journey.

Competitive Pay: $17$25 per hour with weekly and monthly performance-based bonuses $500 Sign-On Bonus: Paid after 120 days of employment Paid Time Off: 2 weeks of vacation annually Comprehensive Benefits: Health, dental, vision, 401(k), and childcare reimbursement (up to $100/week!) Growth & Support: Career advancement and scholarships for employees' children Positive Culture: Team-oriented, inclusive, and supportive environment

• Be the first point of contact for sales & service inquiries
• Answer inbound calls and emails with professionalism and enthusiasm
• Respond to internet leads and schedule appointments
• Collaborate with the Sales and Service teams to ensure customer satisfaction
• Maintain accurate notes and updates in our CRM system
• You'll be trained to confidently handle high-volume outreach and maximize customer connectionsno cold calling required

• Fluency in English required; bilingual ability (especially Spanish) is a plus.
• Excellent communication, problem-solving, and multitasking skills
• Prior customer service experience and a passion for helping people (Willing to train the right candidate)
• Calm, professional demeanor under pressure
• CRM experience is a plus, but we'll train the right candidate
• Availability to work weekends and holidays as needed

Proudly serving Worcester for over 80 years, Harr Motor Group is committed to delivering outstanding service and high-quality vehicles. We foster a workplace culture built on respect, growth, and inclusion. Join a team where your efforts make a difference every day.

We are an equal opportunity employer and celebrate diversity in the workplace.