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Product Quality Engineer
remoterocketship
- Remote, Oregon, United States
- Remote, Oregon, United States
About
Build and own an AI-native, first-of-its-kind Voice of the Customer program. Develop and maintain feedback loops that translate customer experience into product decisions. Drive agentic bug prioritization at scale. Serve as the senior escalation point between frontline support and engineering. Act as the go-to product expert across User Ops and the broader business. Partner with engineering teams on key initiatives in your domain. Contribute to the tooling and infrastructure that makes quality operations more scalable. Requirements:
Deep product and technical knowledge. Experience in technical support, software engineering, or quality-adjacent role at a senior level. Strong debugging and reproduction skills. Clear, concise communication across technical and non-technical audiences. High ownership mentality. Self-starter with curiosity, a distaste for manual toil, a bias for action, and the ability to operate with confidence in ambiguous environments. Benefits:
Our organization provides equal employment opportunities. Flexible work arrangements.
Languages
- English
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