Remote Customer Service Specialist
Hellosunshinetravels
- Anchorage, Alaska, United States
- Anchorage, Alaska, United States
About
booking agents .
Our mission is to empower self-driven, travel-loving entrepreneurs to work from anywhere while creating unforgettable travel experiences for clients. Whether booking your own vacations or helping others plan theirs, our team members enjoy the freedom of being their own boss while earning income doing what they love.
Role Description This is a full-time remote role for a Client Services Associate. The Client Services Associate will be responsible for handling customer inquiries and providing exceptional customer support. Daily tasks will include responding to emails and phone calls, resolving client issues, assisting with travel bookings and reservations, and ensuring overall customer satisfaction. The associate will also work closely with the finance team to process payments, provide budgeting assistance, and manage invoices.
Qualifications
Client Services and Customer Service skills
Customer Support and Communication skills
Basic knowledge of Finance and related processes
Proven ability to multitask and handle multiple client interactions simultaneously
Strong problem-solving skills and a detail-oriented mindset
Experience in the travel or hospitality industry is beneficial
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Languages
- English
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