IT Support Engineer III - Birmingham RemoteThe Solutions Team, Inc. • Birmingham, Alabama, United States
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IT Support Engineer III - Birmingham Remote
The Solutions Team, Inc.
- Birmingham, Alabama, United States
- Birmingham, Alabama, United States
About
Key Responsibilities & Daily Tasks
Handle advanced escalations from lower-level engineers
Diagnose and resolve complex server, networking, and infrastructure issues
Support healthcare and dental software applications and imaging systems
Lead and execute infrastructure, cloud, and security projects
Act as a senior technical advisor to clients
Maintain detailed technical documentation and system diagrams
Requirements Required Skills & Qualifications
5 or more years of IT support experience
Advanced expertise in Windows Server, Microsoft 365, and networking
Strong project execution and communication skills
Preferred Qualifications
Healthcare or dental IT experience
Advanced PowerShell or scripting knowledge
macOS and iOS support experience
Benefits & Perks
Paid Time Off program in accordance with company policy
Company-observed paid holidays
Health insurance options available to eligible employees
CrewHu employee recognition and rewards program
$50 monthly cell phone stipend
Company-provided equipment and tools
Ongoing training and professional development opportunities
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Languages
- English
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