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Benefits Customer Service Representative (Entry Level)Destined Consulting SolutionsPhoenix, Arizona, United States
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Benefits Customer Service Representative (Entry Level)

Destined Consulting Solutions
  • US
    Phoenix, Arizona, United States
  • US
    Phoenix, Arizona, United States

About

We are in search of a dedicated individual to serve as a Benefits Representative for our customers. You will organize and issue benefit materials, participate in virtual sales meetings, as well as answer all questions and issues related to benefits in a timely and professional manner.
The ideal candidate should be detail-orientated, extremely professional and have excellent communication skills (written and verbal).
Responsibilities
Conduct virtual benefits meetings to educate consumers on options offered
Oversee customer support and sale of benefit programs such as medical, disability, retirement and other supplement benefits the company has to offer.
Help consumers resolve all benefit-related issues in an effective and timely manner.
Ensure individuals are always kept up-to-date and educated on all available benefits and wellness programs.
Maintain a well-informed knowledge of the company benefit campaigns, vendor relationships and enrollment processes.
Qualifications
Highly organized and detail-orientated.
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
The desire to participate in professional development and take on new responsibilities
Self-motivated and comfortable working both independently and as part of a team
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  • Phoenix, Arizona, United States

Languages

  • English
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