Sr. Security Advisor, Falcon Complete - MSP/MSSP (Remote)Koitecc Solutions • Sunnyvale, California, United States
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Sr. Security Advisor, Falcon Complete - MSP/MSSP (Remote)
Koitecc Solutions
- Sunnyvale, California, United States
- Sunnyvale, California, United States
About
What You'll Do
Responsible for assigned Partners.
Assess Partners’ Falcon Complete environment and ensure alignment with Falcon Complete standards.
Meet with the Partner on an established cadence to review opportunities for improvement and provide recommendations that align with improved security.
Create recommendations for components of CrowdStrike products that may improve the security posture.
Coordinate technical resources as needed to ensure timely resolution of technical issues.
Contact the Partner directly upon identifying misalignment with Falcon Complete standards.
Document, update, and resolve all Partner-related issues in accordance with established procedures and SLAs.
Partner with internal teams to ensure Partner satisfaction.
Provide guidance and partner with other team members to ensure customer satisfaction.
Establish a ‘go-to-green’ plan for Partners drifting from a successful and secure experience.
Create and deliver content to a Partner.
Serve in committees or focus groups designed to improve processes and procedures.
Train and coach new Partners of Falcon Complete on standards and best practices.
What You'll Need
7+ years of experience in a cybersecurity-focused role.
5+ years as a security advisor or consultant.
Experience working with large, complex, and highly skilled clients and MSP/MSSP organizations.
Excellent customer-facing communication skills, both verbal and written.
Experience delivering presentations to large audiences (e.g., webinars).
Partner with CrowdStrike teams to troubleshoot and resolve customer issues.
Ability to travel to visit Partners onsite or at events.
Adept in Windows, Linux, and Mac operating systems.
Experience and demonstrated knowledge of threat detection and incident response.
Knowledge of ISO 27001/2, NIST Cyber Security Framework, CIS Critical Security, PCI DSS, Cloud Control Matrix, and MITRE ATT&CK.
Bachelor’s degree in Technology and/or Cybersecurity or equivalent experience.
Preferences
Experience as a leader in Incident Management and CSIRT operation.
Experience with customer Change Management.
Knowledge of audit, logging, and monitoring controls (SIEM, UEBA, MDR/XDR).
Experience with CrowdStrike and other NGAV solutions.
Experience with Service Integration with APIs.
Experience with SIEM integration.
Experience with Identity Threat Protection.
Benefits of Working at CrowdStrike
Market leader in compensation and equity awards.
Comprehensive physical and mental wellness programs.
Competitive vacation and holidays for recharge.
Paid parental and adoption leaves.
Professional development opportunities for all employees regardless of level or role.
Employee networks, geographic neighborhood groups, and volunteer opportunities to build connections.
Vibrant office culture with world-class amenities.
Great Place to Work Certified™ across the globe.
Legal and Employment Equality Statements CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions—including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs—on valid job requirements.
For detailed information about the U.S. benefits package, please contact recruiting@crowdstrike.com.
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Languages
- English
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