HRSS Analyst, Remote
Huron Consulting Group
- Chicago, Illinois, United States
- Chicago, Illinois, United States
About
Responsibilities
Act as a trusted resource on HR-related matters, including performance management, onboarding, HR processes, and company policies.
Serve as the primary contact for routine HR inquiries, escalating complex issues to HR Associates when necessary.
Support HR processes to ensure prompt, consistent, and accurate service delivery.
Manage a designated ticket queue, logging all requests in the case management system and resolving within SLA guidelines.
Educate employees on self-service options, ensuring effective and efficient use of HR resources.
Facilitate a positive onboarding experience for new hires.
Coordinate midyear and year-end performance management activities, providing necessary support to employees and managers.
Actively foster a positive team environment by collaborating with HR colleagues, participating in training sessions, and sharing HR insights during staff meetings.
Review and interpret incoming HR requests, seeking clarification as needed to ensure accuracy.
Use available resources, such as knowledge articles and quick guides, to address inquiries and support requests.
Collaborate with HR team members and external vendors as necessary to ensure a smooth, consistent employee experience.
Escalate inquiries only after all available resources have been explored.
Identify the correct contacts within HR COEs for additional assistance or approval as required.
Perform additional HR support tasks as assigned.
Qualifications
Strong written and verbal communication skills.
Ability to manage multiple priorities and deadlines while maintaining high attention to detail.
Bachelor’s degree preferred.
1-3 years of experience required.
Demonstrated credibility and relationship-building skills with employees and HR partners at all levels.
Proven ability to manage confidential information.
Strong time management and organizational skills; proactive, self‑motivated, and responsible.
Ability to work independently and complete assignments within given parameters.
Ability to work under pressure and meet deadlines with a positive attitude and high-quality customer service.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook); ServiceNow and Workday experience is a plus.
Position Level Analyst
Country United States of America
Salary and Benefits The estimated base salary range for this job is $55,000 - $75,000. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $60,500 - $82,500. The job is also eligible to participate in Huron’s benefit plans which include medical, dental, and vision coverage and other wellness programs.
EEO Statement Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug‑free workplace.
#J-18808-Ljbffr
Languages
- English
Notice for Users
This job comes from a TieTalent partner platform. Click "Apply Now" to submit your application directly on their site.