Customer Service &Sales Support CoordinatorWhistl • Marlow, England, United Kingdom
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Customer Service &Sales Support Coordinator
Whistl
- Marlow, England, United Kingdom
- Marlow, England, United Kingdom
About
You will act as the first point of contact for clients, confidently handling inbound calls, emails, and chat queries while ensuring all enquiries and orders are managed accurately and efficiently.
The role provides key administrative support across the division, keeping operations running smoothly and supporting teams to focus on strategic growth and client success.
Apply today and become a key part of a collaborative and client-focused team
About the RoleKey Responsibilities
Act as the first point of contact for inbound client calls, emails, and chat queries Confidently handle high-volume inbound phone activity Manage bookings, orders, and service-related queries Support clients through the full order lifecycle Respond to sales and service queries and refer opportunities to Sales Create booking confirmations, delivery instructions, and reports Maintain accurate CRM records (including HubSpot) Support invoicing, reporting, and campaign administration Liaise with internal teams and external suppliers, including Royal Mail Support onboarding, shared inbox management, and general admin tasks
Working hours 37.5 Monday to Friday, with hybrid working opportunities a...
Languages
- English
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