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Service AdvisorCSM Companies • Oak Creek, Wisconsin, United States
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Service Advisor

CSM Companies
  • US
    Oak Creek, Wisconsin, United States
  • US
    Oak Creek, Wisconsin, United States
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About

Wisconsin Kenworth in Milwaukee is seeking a customer service focused individual to take on the Service Advisor role on 2nd Shift! Excellent starting wage and comprehensive benefits offered. We are a successful and growing dealer group with locations in over four states that is looking to add another valuable member to our high performing team!
* Hours for this position are 2:00 PM - 10:30 PM Monday through Friday
Responsibilities:
* Create a positive initial contact with service customers
* Ensure that all service phone calls are handled professionally and expediently
* Work closely with shop foremen to schedule service repairs
* Perform additional duties as required by the Service Manager
* Perform all required tasks in accordance with company Standard Operating Procedures
Primary Duties:
* Open work orders
* Discuss service issues with customer and create an accurate description of customer's service problems and requests
* Determine method of
  • Oak Creek, Wisconsin, United States

Languages

  • English
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