Customer Service Representative
Town of Jupiter, FL
- Jupiter, Florida, United States
- Jupiter, Florida, United States
About
Location : 210 Military Trail Jupiter, FL 33458
Job Type: Full Time
Job Number: CY
Department: Utilities
Opening Date: 04/30/2026
Closing Date: 5/14/2026 5:00 PM Eastern
PURPOSE OF CLASSIFICATION
The purpose of this classification is to provide customer service for utility customers, to include assisting customers, receiving payments, generating bills, maintaining utility accounts, processing related documentation, and to perform special projects as assigned.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned
Processes a variety of documentation associated with departmental operations, per established procedures and within designated timeframes.
Performs customer service functions; answers telephone calls and assists customers at front counter; provides assistance and information related to utility services, utility accounts, utility bills, installation charges, procedures, forms, problems or other issues; responds to routine questions, complaints, or requests for service; researches problems and initiates problem resolution.
Maintains customer utility accounts; processes various
Languages
- English
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