Outside Sales Representative

Job Category: Sales Requisition Number: OUTSI002153

Posted: August 15, 2025

Full-Time

On-site

Grand Rapids, Grand Rapids, MI, USA +2 more locations

Travel Required: Yes

Exploring new business opportunities and prospects which may include but are not limited to:

• Making contact with prospects within a designated territory; resolving problems
• Recording new prospects into the database
• Representing ISCO within the industry, trade or professional associations to develop / promote positive relationships
• Researching solutions (utilizing the sales tools available) for finding solutions to the prospect / customer needs
• Communicating the value of ISCO products and services through interactions with various prospects

Developing accounts and building customer relationships, this may include but is not limited to:

• Forming alliances and partnering with customers to maximize revenue opportunities
• Improving customer satisfaction and developing positive business relationships with customers
• Communicating the value of ISCO products and services through various interactions

Preparing sales information and quotes for the customer, market analysis and sales expenses for management

Engaging in the collection of receivables as necessary

To coordinate all sales efforts, both preparation for and direct prospect interaction, and work as a team with the customer service associate, such activities may include but are not limited to:

• Research for, prepare presentation and report for, and attend sales meetings
• Make decisions and negotiate pricing for various sales efforts

Other duties as deemed necessary

Skills

Preferred Effective Communication: Advanced

Closing sales experience: Advanced

Customer Service: Intermediate

Direct customer selling process: Advanced

Behaviors

Preferred Innovative: Consistently introduces new ideas and demonstrates original thinking

Enthusiastic: Shows intense and eager enjoyment and interest

Team Player: Works well as a member of a group

Motivations

Preferred Financial: Inspired to perform well by monetary reimbursement

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Peer Recognition: Inspired to perform well by the praise of coworkers

Goal Completion: Inspired to perform well by the completion of tasks

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Self-Starter: Inspired to perform without outside help

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