Assistant Front Desk Manager
Yotel
- Miami, Florida, United States
- Miami, Florida, United States
About
The Assistant Front Desk Manager is responsible for creating a welcoming first impression and second arrival experience for all guests staying at or coming to the hotel. Additionally, they will assist guests in answering questions about the hotel, local area, attractions and events and provide recommendations and directions. The Assistant Front Desk Manager reports directly to the Senior Front Desk Manager on duty.
Major Duties & Responsibilities:
* Provide an issue free environment through motivation, support, empowerment and development of crew members.
* Always extend professionalism and courtesy to fellow crew members and guests.
* Deliver unparalleled service above and beyond the norm to exceed customer expectations.
* Post charges from retail into the OPERA system and obtain
Languages
- English
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