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Customer Service AgentGAT Airline Ground SupportRichmond, Virginia, United States

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Customer Service Agent

GAT Airline Ground Support
  • US
    Richmond, Virginia, United States
  • US
    Richmond, Virginia, United States

About

Job Summary
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
  • Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
  • Must be able to announce both incoming and outbound flights.
  • Handle credit cards, and personal check transactions with accuracy and properly
  • Richmond, Virginia, United States

Languages

  • English
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