Front Desk Agent
Spire Hospitality
- Goleta, California, United States
- Goleta, California, United States
About
Job Overview: Greet and register guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet high standards of quality.
Compensation: $21.00/Hour.
Responsibilities and Duties:
* Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office.
* Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash make change and balance an assigned house
Languages
- English
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