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Call Center Representative
Front Desk
- Bellingham, Washington, United States
- Bellingham, Washington, United States
About
Representatives hired at $19.30 per hour and increased to $20 after completing training and successful 90- Day Review.
Must be able to work Saturday day shift.
Short shift schedule options available after in person training completed and successful 90-day review.
Front Desk Representatives are responsible for providing excellent customer service to diverse client pools in a wide variety of industries. Representatives must have the ability to follow detailed instructions and relay detailed messages with accuracy while maintaining composure, empathy, and professionalism in a fast-paced environment.
Essential Job Functions:
• * Answer calls for clients; take accurate messages, telephone orders and/or customer service requests, schedule appointments for a variety of services and clients.
• *Follow instructions precisely as detailed on the client Info Card (IE: Hold Call, Page, Text, Call Home Number, Fax Messages, Record to Voice Mail, Email, Etc.)
• *Follow established protocols on emergency calls to ensure that the client is contacted within the required time frame.
• * Verify location information on each
Languages
- English
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