Workers Compensation Plant Rep

Position Description:
Workers Compensation Claims Handler at the Plant with a focus on excellent customer service, quality claims handling, and loss cost management.

Skills Required:
Administrative Assistant

Experience Required:
1-3 years of related New York Workers Compensation experience

Experience Preferred:
Ability to interpret and analyze complex information. Excellent verbal, written and interpersonal communication skills. Work collaboratively and effectively in a team environment. Organize and prioritize workload and manage multiple priorities. Ability to work a flexible work schedule. Maintain professional client relationships

Education Required:
High School Diploma / GED

Education Preferred:
Bachelor's Degree

Additional Information:
Position is fully onsite.

• Set up and enter new claims into the claim management system, ensuring claim coding is correct and files are properly documented.
• Perform critical claim technical tasks, including plant investigations and 3-point contacts.
• Interview claimants, employers, medical professionals, legal counsel, and witnesses, and prepare thorough investigation summaries.
• Prepare files for outside counsel.
• Assist in the management of all elements of claim files to reduce or maintain medical costs, lost time duration, and litigation expenses.
• Participate in case management meetings and collaborate with medical, human resources, and labor to facilitate a return-to-work plan for workers' compensation and related absences.
• Supports other claim representatives with larger or more complex claims as necessary.
• Process medical and related expense payments.