Client Support Specialist
Down To Earth
- Fort Myers, Florida, United States
- Fort Myers, Florida, United States
About
We are looking for someone who truly enjoys helping to support the business by providing exceptional service. If you get energized and motivated about partnering with operations teams and interacting with people, this may be the job for you! If you take pride in your communication skills, attention to detail, and ability to ensure customer satisfaction, we want to hear from you!
As a Client Support Specialist you will work closely with Client Relations, Operations Teams, and Clients to ensure each property receives the highest level of service. This individual serves as a liaison between the field and the customer helping to monitor quality, address concerns quickly, and maintain consistent communication. This position is ideal for someone who thrives on providing exceptional service, building strong client relationships, and supporting operational excellence in the field.
Responsibilities:
Respond to client inquiries via phone, email, and internal systems in a timely, professional manner.
Serve as a primary support contact for customers regarding service requests, scheduling questions, and general
Languages
- English
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