Client Principal - Professional ServicesIron Mountain • Columbus, Ohio, United States
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Client Principal - Professional Services
Iron Mountain
- Columbus, Ohio, United States
- Columbus, Ohio, United States
About
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Client Principal
Provides executive oversight and strategic engagement with the client executive stakeholders. Helps shape the client executive thinking into the services / applications being delivered. Delivers guidance into the art of the possible and a roadmap to get there. Ensures the quality of documentation from the functional and technical architects throughout the workshop and design phases. Is accountable for the sign off of the artefacts created during the Design phase including, user stories, sprints & deliverables, documentation, final scope and acceptance criteria.
Responsibilities
+ Organizing and managing client workshops during the kick off and design phase to ensure that all relevant stakeholders are involved.
+ Clear communication of the project background, goals, objectives, timescales and budget.
+ Identify opportunities where Iron Mountain Solutions or Professional Services can assist prospective and existing clients.
+ Assist pre-sales activities by functioning as a Professional Services SME for clients and internal teams.
+ Create and manage all project documentation including but not limited to budget/finance reports, staff utilisation, risk register, decision logs, project status reports and comprehensive implementation plans.
+ Leading the design workshops and publishing the documentation prepared by the functional & technical architects.
+ Ensuring that the client can prioritise functional requirements during the sprints based upon recommendations on impact, urgency and cost.
+ Ensuring the solution engineers can work from the design documentation.
+ Finalising the scope of work, terms and conditions,
Languages
- English
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