Service Advisor
Quality Equipment, LLC
- Durham, North Carolina, United States
- Durham, North Carolina, United States
About
Our work culture is ethical, entrepreneurial, and hard working. We work with excellent people every day - our customers and our co-workers. Our work is challenging and offers a great deal of variety in the tasks we do. At Quality Equipment, we strive to be the premier John Deere dealer in our region by serving our customers with commitment and integrity.
We offer the opportunity for stable, rewarding, and challenging work with a large and growing company which still maintains the feel of a small business. At Quality Equipment, there are opportunities to grow and advance in your career.
We are currently looking for a Service Advisor to join us in our Durham branch:
BASIC FUNCTIONS AND RESPONSIBILITIES
- Fields internal and external customer inquiries for the Service Department
- Opens work orders maintains control until they are closed and invoiced
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Maintains service accessories and supplies and prepares replacement orders when necessary
- Prepares warranty and/or product improvement for submission by the Central Warranty Administrator
- Assists customers with mower or equipment loading/unloading when necessary.
- Performs other functions or duties as directed by management in-line with the objectives of the dealership.
- Close and process RO's for
Languages
- English
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