Sales manager
C & M RECRUITMENT
- London, England, United Kingdom
- London, England, United Kingdom
About
- Required for this luxury niche travel company based in central London. The role is hybrid, 3 days in the office and 2 days from home, Monday to Friday. Looking after a team of 120 reservations/Customer service agents Sales management in travel is a must, salary around 40k plus 12k bonus plus some amazing benefits
Sales managers duties -Providing direct support to the sales team, around 10/12 people focusing on coaching , call monitoring, and maintaining overall standards -Ensure KPIs and sales goals are met including sales targets, conversions rates, quality scores and customer satisfaction scores -Conduct regular performance evaluations and coaching sessions -Provide immediate feedback and correction actions to address performance -Foster a positive and motivational team -Perform regular call listenings and provide feedback -Provide regular reports to senior management on team performance
Sales managers skills required -Sales management/Team leader experience within the travel industry -Experience running a team within a call centre environment or retail shop -2nd European language would be great but not a must -Experience setting a help the team achieve targets, KPIs, call conversations etc -Happy working on a hybrid basis -Able to train for the first 2 weeks in their European head office -Idea...
Languages
- English
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