About
Develop, maintain, and enhance statistical and predictive models for volume and contact center forecasting
Apply timeseries forecasting, predictive modeling, and scenario planning techniques to anticipate demand
Partner with stakeholders to identify opportunities to improve productivity, performance, and customer experience
Create and present clear data visualizations and insights for technical and nontechnical audiences
Communicate forecasting results and recommendations to internal teams and occasional external partners
Support optimization of staffing and workforce planning models with guidance from senior team members
Priority will be given to candidates who reside in the Columbus, OH metropolitan area
We are unable to provide sponsorship for work authorization for this role, presently or in the future. Minimum Requirements Bachelors degree in Data Science, Statistics, Mathematics, Computer Science, Engineering , or equivalent experience
4+ years of experience applying advanced analytics to solve business problems
Critical Skills & Experience Strong experience (4+ years) with forecasting and statistical modeling , including timeseries analysis
Proficiency(4+ years)in Python (required) and experience with R
Advanced(4+ years)SQL and experience working with large datasets
Handson experience(4+ years)with data modeling, statistics, and applied mathematics
4+years Experienceusing Databricks, Snowflake, or similar cloudbased data platforms
Ability to analyze trends, mine complex transactional data, and troubleshoot analytical issues
Experience creating analyticsdriven visualizations and presenting insights clearly
Comfortable working with moderate autonomy in a collaborative, crossfunctional environment
Preferred / NicetoHave Experience with contact center analytics , workforce management, or operational forecasting
Background in healthcare, pharmaceutical, biopharma, or insurance environments
Exposure to advanced techniques such as machine learning, regression, segmentation, NLP, or decision trees
Familiarity with Azure , automation, version control, or model deployment workflows
Strong communication, presentation, and stakeholdermanagement skills
Intellectual curiosity, comfort with ambiguity, and desire to continuously learn
Additional Information Must be authorized to work in the U.S. (no sponsorship available)
Standard office/remote work environment
CoverMyMeds and McKesson value diverse perspectives and are committed to creating an inclusive environment where everyone can thrive. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKessons pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here. Our Base Pay Range for this position $108,800 - $181,300
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKessons (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability Accommodation@McKesson.com
or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson! PDN-a1c05514-a1b7-485b-b5cf-47e7084a2e8b
Languages
- English
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