Medical Assistant

The Medical Assistant is an essential member of the patient center medical home team. The Medical Assistant is responsible for coordination of care between the patient and medical provider, while helping support the clinical team with effective and efficient delivery of health care services.

Minimum of a High School Diploma or GED equivalent from an accredited school

National CMA (Certified Medical Assistant) or RMA (Registered Medical Assistant) certification required

BLS certification required

Maintain current general medical knowledge.

Ability to communicate effectively with patients, co-workers, and guest.

Ability to take initiative and handle various task simultaneously

Knowledge of policies, procedures, regulations, and protocols

Knowledge of data bases (ex: EMR systems)

Bilingual in English/Spanish preferred

Familiar with medication names and usage

Medical terminology

At least two years of experience in a physician's office

Excellent interpersonal skills

Detailed oriented

Ability to multitask

Compassion for patients

This position has no direct reports

Assist the medical provider in the evaluation and treatment of clients to include patient intake, taking and recording of vital signs, diagnostic procedures, and lab work.

Assist with medication refills when needed

Facilitates efficient patient flow and room turnover

Keeps work area neat, tidy, and well supplied.

Stocks exam room with supplies daily

Performs data entry task for reporting purposes

Responds to phone calls in timely manner

Performs practice specific duties in accordance with recommended guidelines

Participation in training opportunities to enhance knowledge such as conferences, and continuing education/in-service events

Utilizes data systems to assist with chart prep prior to patients appointment

Develops and maintains working knowledge of all equipment needed to perform duties

Ability to understand and administer vaccines and immunizations to pediatric and/or adult patients.

Effective communication with other healthcare entities, departments, and guest

Manage and maintain medical records

Schedule appointments

Provide appropriate education to patient and/or patient's family

Ability to help in other offices when needed(may include travel)

Helps maintain medical supply inventory

Assist in training new medical assistants to the organization in the standard working procedures of HopeHealth

Other duties as assigned

Hearing: Adequate to perform job duties in person and over the telephone. Speaking: Must be able to communicate clearly to patients in person and over the telephone. Vision: Visual acuity adequately to perform job duties, including reading information from printed sources and computer screens. Other: Requires occasional lifting and carrying items weighing up to 10 pounds unassisted in normal daily activities and up to 30 lbs. for other required work activities. Additionally, requires frequent bending, reaching, and repetitive hand movements (especially if keyboarding and writing), standing, walking, squatting, and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular work shift.