FRONT END SUPERVISOR

Responsibilities

Model exceptional customer service and engagement behaviors.

Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them.

Spend at least 90% of time on customer approach side of the check lanes

Be an approachable, visible source of assistance to both customers and associates.

Maintain self-checkout and total front end queuing standards.

Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices.

Ensure till audits are being performed.

Supervise basket retrieval process.

Maintain break schedules for front end associates.

Make sure carry-outs are offered to customers.

Supervise cleanliness and safety conditions for front end and restrooms.

Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports

Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Previous comparable experience

None

Job Info

Job Identification 181198

Job Category Store Operations

Locations 300 Dillon Ridge Way, Dillon, CO, 80435, US

Job Schedule Full time

Minimum Salary $28.30

Maximum Salary $28.30

Line of Business Grocery Retail

Banner Name City Market

Education Level No formal education

Hourly or Salaried Hourly