Duty Manager

IrishJobs

Cork, Cork, Ireland

Cork, Cork, Ireland

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Job Title: Duty Manager Location: West Cork, Ireland Role Type: Full-Time, Permanent Reports To: Operations Manager / General Manager About the Role: The Noel Group is currently recruiting for an experienced Duty Manager on behalf of a well-established luxury hotel located in West Cork. This is an exciting opportunity for a hospitality professional to join a high-performing team within a renowned property known for exceptional guest experiences and premium service standards. The Duty Manager will play a key role in the day-to-day running of the hotel, ensuring smooth operations across all departments while delivering outstanding guest satisfaction. The successful candidate will act as a leader on shift, supporting teams, resolving issues, and maintaining the highest standards expected within a luxury hospitality environment. What's in it for you? €35,000-€40,000 Opportunity to work in a prestigious, scenic resort environment Career progression within a well-established hospitality group Ongoing training and development Staff meals on duty Employee wellness and recognition programmes Discounts on accommodation, dining, and spa services Key Responsibilities: Oversee the daily operations of all hotel departments, ensuring seamless service delivery Act as the main point of contact for guests, handling queries, complaints, and feedback in a professional manner Lead and support departmental teams to maintain high service standards Ensure compliance with health & safety, hygiene, and company policies Monitor staffing levels and coordinate with department heads to ensure efficient rostering Conduct regular floor walks to ensure presentation, cleanliness, and service standards are upheld Assist in training, mentoring, and performance management of staff Handle cash management procedures and end-of-shift reporting where required Support the management team in achieving operational and financial targets Manage emergency situations effectively and in line with company procedures Key Requirements: Minimum 2-3 years' experience in a Duty Manager or supervisory role within a 4* or 5* hotel environment Strong leadership and team management skills Excellent communication and interpersonal abilities Proven track record in delivering exceptional guest service Ability to work under pressure in a fast-paced environment Flexible approach to working hours, including evenings, weekends, and public holidays Strong problem-solving and decision-making skills Knowledge of hotel PMS systems and standard operating procedures A passion for hospitality and attention to detail Skills: Team Managemenr/ Organisation/ Time management Benefits: Accommodation provided

TLNT1_IJ

Cork, Cork, Ireland

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