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Inside Sales RepUnited Rentals • Thunder Bay, Ontario, Canada
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Inside Sales Rep

United Rentals
  • CA
    Thunder Bay, Ontario, Canada
  • CA
    Thunder Bay, Ontario, Canada

About

**_Great company. Great people. Great opportunities._**
Inside Sales Rep - 4N0001
If youu2019d like the chance to make your mark with the worldu2019s largest equipment rental provider,
**come build your future with United Rentals!**
As an Inside Sales Rep, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. It''s a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service. You''ll multi-task, learn plenty and build your ability to drive sales and branch growth.
**What you''ll do:**
Process rental quotations, reservations and contracts
Establish new rental and sales accounts by serving walk-in and call-in customers
Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures
Dispatch delivery trucks and manage customer expectations regarding delivery
Generate leads for new business and communicate leads with Outside Sales Representatives
Warm call on lost and/or dormant accounts to retain business
Maintain a clean and presentable showroom, sufficiently stocked with merchandise
Other duties assigned as needed
**Requirements:**
Bachelor''s degree preferred or equivalent experience
Exceptional relationship-building and customer service skills
Strong ability to multitask in a fast-paced environment
Excellent teamwork, interpersonal and communication skills
Keen attention to detail
Valid driver''s license with acceptable driving record
This position is deemed Safety Sensitive for purposes of United Rentalsu2019 policies and procedures.
**Repru00e9sentant des Ventes Internes**
- 4N0001
Si vous souhaitez avoir la chance de faire votre marque aupru00e8s du plus grand fournisseur de location d''u00e9quipement au monde, venez construire votre avenir avec United Rentals !
En tant que repru00e9sentant des ventes internes u00e0 United Rentals, vous serez une personne-ressource importante pour notre clientu00e8le et un conseiller pour notre division, avec la responsabilitu00e9 de suggu00e9rer des solutions u00e0 la clientu00e8le, offrir des devis, vendre et passer des commandes pour notre u00e9quipement et nos services selon leurs besoins. Il s''agit d''un excellent poste pour un professionnel ambitieux qui a un intu00e9ru00eat pour notre industrie et qui peut cru00e9er des liens et offrir un service u00e0 la clientu00e8le hors pair. Vous aurez plusieurs tu00e2ches u00e0 faire, vous apprendrez un tas de choses, et vous du00e9velopperez votre capacitu00e9 u00e0 gu00e9nu00e9rer des ventes et u00e0 assurer la croissance de la division.
Si lu2019opportunitu00e9 de vendre pour le plus grand fournisseur de location d''u00e9quipement au monde, pensez u00e0 votre avenir avec United Rentals. Joignez-vous u00e0 nous et u00e9largissez votre carriu00e8re aussi rapidement et loin que votre ambition vous mu00e8nera que ce soit en ventes ou en opu00e9rations.
Les principales tu00e2ches de la positon comprennent ce qui suit :
Traiter les devis de location, les ru00e9servations et les contrats
u00c9tablir de nouveaux comptes de location et de vente en servant les clients sans rendez-vous et sur appel
Nu00e9gocier les prix des locations d''u00e9quipement et des fournitures des entrepreneurs conformu00e9ment aux politiques et procu00e9dures de tarification
Ru00e9partir les camions de livraison et gu00e9rer les attentes des clients concernant la livraison
Gu00e9nu00e9rer des prospects pour de nouvelles affaires et communiquer les prospects avec les repru00e9sentants des ventes externes
Appels de courtoisie sur les comptes perdus et/ou inactifs pour conserver leur relation.
Maintenir une salle d''exposition propre et pru00e9sentable, suffisamment approvisionnu00e9e en marchandise
Autres tu00e2ches assignu00e9es au besoin
Les requis de la position :
Baccalauru00e9at ou expu00e9rience u00e9quivalente
Compu00e9tences relationelles exceptionnelles
Forte capacitu00e9 de faire plusieurs tu00e2ches dans un environnement dont le rythme est rapide
Excellentes compu00e9tences interpersonnelles et en communication
Attention particuliu00e8re aux du00e9tails
Permis de conduire valide avec dossier de conduite acceptable
Ce poste est considu00e9ru00e9 sensible u00e0 la su00e9curitu00e9 aux fins des politiques et procu00e9dures de United Rentals.
Inside Sales Rep - Fluid Solutions - 4N
If youu2019d like the chance to make your mark with the worldu2019s largest equipment rental provider,
**come build your future with United Rentals!**
As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Fluid Solutions branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. You will be dedicated to fluid solutions equipment rental and supply needs. It''s a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service. You''ll multi-task, learn plenty and build your ability to drive sales and branch growth.
**What you''ll do:**
Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including electric and hydraulic pumps
Process rental quotations, reservations and contracts
Establish new rental and sales accounts by serving walk-in and call-in customers
Educate customers about proper equipment use
Coordinate with all inside and outside branch employees to deliver customer satisfaction
Coordinate and track daily equipment pickups and returns
Run all reports necessary to monitor equipment and facilitate smooth operations
Maintain accurate inventory records of branch assets
Other duties assigned as needed
**Requirements:**
Bachelor''s degree preferred or equivalent experience
Knowledge of fluid solutions related products and applications are preferred
Strong sales and customer service skills
Proficiency with MS Office (especially Word and Excel)
Excellent teamwork, interpersonal and communication skills
Keen attention to detail and diligent attention to safety
Valid driver''s license with acceptable driving record
This position is deemed Safety Sensitive for purposes of United Rentalsu2019 policies and procedures.
Inside Sales Rep - Trench Safety - 4N
If youu2019d like the chance to make your mark with the worldu2019s largest equipment rental provider,
**come build your future with United Rentals!**
As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Trench Safety branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. You will be dedicated to underground trench safety equipment rental and supply needs. It''s a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service. You''ll multi-task, learn plenty and build your ability to drive sales and branch growth.
**What you''ll do:**
Process rental quotations, reservations and contracts
Establish new rental and sales accounts by serving walk-in and call-in customers; generate leads for new business and communicate leads with Outside Sales Representatives
Educate customers about proper equipment use
Assist customers with the loading and unloading of equipment
Dispatch delivery trucks and manage customer expectations regarding delivery
Maintain a clean and presentable showroom, sufficiently stocked with merchandise
Other duties assigned as needed
**Requirements:**
Bachelor''s degree preferred or equivalent experience
Knowledge of trench safety related products and applications are preferred
Exceptional relationship-building and customer service skills
Strong ability to multitask in a fast-paced environment
Excellent teamwork, interpersonal and communication skills
Keen attention to detail and diligent attention to safety
Valid driver''s license with acceptable driving record
This position is deemed Safety Sensitive for purposes of United Rentalsu2019 policies and procedures.
Inside Sales Rep - PHVAC
If youu2019d like the chance to make your mark with the worldu2019s largest equipment rental provider,
**come build your future with United Rentals!**
As an Inside Sales Rep, you will play a key role in implementing the branchu2019s business plan by meeting the needs of a diverse customer base. Responsible for a variety of branch functions, including in-branch equipment rentals, customer relations, telemarketing, and collections. Your primary responsibility is to proactively increase revenue for the branch by renting equipment, selling equipment, advising the manager of product and service needs, and by providing exceptional customer service.
**What you''ll do:**
Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air-cooled chillers, air-conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.
Establish new rental and sales accounts through telemarketing and by serving call-in customers.
Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.
Educate customers on proper equipment usage and safety procedures.
Ensure the accuracy of all contract-related information entered into the branchu2019s
computer system.
Coordinate and track daily equipment pickups and returns.
Run all reports necessary to monitor equipment and facilitate smooth operations.
Coordinate with all inside and outside branch employees to deliver customer satisfaction.
Maintain accurate inventory records of branch assets.
**Requirements:**
Associateu2019s degree or equivalent combination of experience and education (Bachelor''s degree preferred)
Strong customer service orientation and sales experience/skills
Proficiency with MS Office (Word and Excel)
Strong verbal and written communication skills
Engineering aptitude: ability to properly size, quote, install and maintain large projects that may range from critical sewer by-pass, industrial process cooling, construction and water damage drying, multi-level power distribution at various voltages and large scale climate control projects
Valid driver''s license with acceptable driving record
This position is deemed Safety Sensitive for purposes of United Rentalsu2019 policies and procedures.
**Inside Sales Rep - Climate Solutions - revised 5/30/2025**
If youu2019d like the chance to make your mark with the worldu2019s largest equipment rental provider,
**come build your future with United Rentals!**
As a Climate Solutionsu2019 Inside Sales Rep, you will play a key role in implementing the branchu2019s business plan by meeting the needs of a diverse customer base. Responsible for a variety of branch functions, including in-branch equipment rentals, customer relations, telemarketing, and collections. Your primary responsibility is to proactively increase revenue for the branch by renting equipment, selling equipment, advising the manager of product and service needs, and by providing exceptional customer service.
**What youu2019ll do:**
Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air-cooled chillers, air-conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.
Establish new rental and sales accounts through telemarketing and by serving call-in customers.
Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.
Educate customers on proper equipment usage and safety procedures.
Ensure the accuracy of all contract-related information entered into the branchu2019s computer system.
Coordinate and track daily equipment pickups and returns.
Run reports to monitor equipment and facilitate smooth operations.
Coordinate with all inside and outside branch employees to deliver customer satisfaction.
Maintain accurate inventory records of branch assets.
**Requirements:**
Associateu2019s degree or equivalent combination of experience and education (Bachelor''s degree preferred)
Strong customer service orientation and sales experience/skills
Proficiency with MS Office (Word and Excel)
Excellent verbal and written communication skills
Engineering aptitude: ability to properly size, quote, install, and maintain projects that may range from cooling, heating and drying, air quality, and power distribution at various voltages and scales of a climate solution project
Valid driver''s license with acceptable driving record
Ability to drive an F-250 truck, cargo van and/or pull a trailer for deliveries and obtain a DOT medical card (required for deliveries by DOT regulations)
Ability to be on-call as needed, for deliveries, answering calls, and be on-call rotation with other team members of the branch. (On-call pay will be included)
This position is deemed Safety Sensitive for purposes of United Rentalsu2019 policies and procedures.
**Inside Sales Rep - Matting Solutions:**
If youu2019d like the chance to make your mark with the worldu2019s largest equipment rental provider,
**come build your future with United Rentals!**
As an Inside Sales Representative u2013 Matting Solutions, you will support the sales team, customers, and internal departments by managing daily accounts receivable activities, sales billing, customer service, and system operations. This position plays a critical role in maintaining accurate billing, processing payments, managing customer accounts, and providing exceptional internal and external support.
**What youu2019ll do:**
**Accounts Receivable & Payment Management:**
Prepare and maintain daily AR bank reports by applying payments to detailed spreadsheets and reconciling transactions.
Apply credit card payments promptly and accurately to customer accounts.
Conduct proactive collections efforts for suspended or past-due accounts with clear documentation and communication.
Conduct regular AR follow-up calls and attend weekly AR past-due meetings.
Coordinate with the Credit Department on account changes communicated by sales reps.
Document and follow up on outstanding AR-related issues.
**Sales Billing & Invoicing:**
Generate and bill daily sales based on inventory additions and sales activity.
Distribute customer invoices and ensure delivery to the correct contacts.
Investigate and resolve invoice discrepancies through credits, research, or collaboration with Project Managers and Sales Reps.
Audit invoices for accuracy in rentals, sales, and lease agreements.
Process buyout pricing and culled material sales as outlined in project agreements.
**Customer Service & Communication:**
Serve as the primary point of contact for customer inquiries, resolving issues or routing them appropriately.
Assist Sales Representatives and Project Managers with customer communication, pricing, billing issues, and account setups.
Communicate professionally with customers regarding invoice questions, tax certificates, account statuses, and documentation.
Maintain strong relationships with the sales team and provide consistent internal support.
**System & Data Management:**
Process orders using RentalMan and URMT systems, including reservations, sales, rentals, and returns.
Review account statuses, obtain approvals for suspended accounts, and help customers get set up on terms.
Manually enter and track credit applications and tax exemption forms.
Maintain and update customer contact information in RentalMan, including activating/deactivating contacts as needed.
Set up new cash customer accounts and assist with credit applications that cannot be submitted via links.
Manage and update spreadsheets related to billing and AR data to ensure accuracy and consistency.
**Administrative Support:**
Complete and submit vendor forms, W-9s, banking information, COI requests, and tax documentation upon request.
Edit job details and update customer records as needed in RentalMan.
Participate in a rotating weekend on-call schedule within a three-person team.
Coordinate holiday PTO schedules in collaboration with internal team members.
Other duties as assigned
**Requirements:**
High School diploma or equivalent
Associateu2019s or Bacheloru2019s degree preferred
2+ years of experience in inside sales, billing, AR, or customer service preferred
Strong analytical, organizational, interpersonal and communication skills
Proficient in Microsoft Excel and data management
Ability to work collaboratively in a fast-paced environment and manage multiple priorities
Detail-oriented with strong problem-solving skills
Professional, customer-focused and service-oriented
Ability to manage time effectively and meet deadlines
Proficiency with ERP systems is a plus
This position is deemed Safety Sensitive for purposes of United Rentalsu2019 policies and procedures.
**_Why join us?_**
We donu2019t just u201ctalk the talk!u201d Weu2019re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - Thatu2019s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
Paid Parental Leave
United Compassion Fund ( Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture ( more about our full US benefit offerings ( Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your serviceu2014leadership, discipline, integrity, and teamworku2014are the same values that drive our success. With many veterans already part of our team, weu2019re ready to help you transition into a rewarding career.
**_United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability._**
Compensation Range:
$23.60 - $34.00
  • Thunder Bay, Ontario, Canada

Languages

  • English
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