Retail Supervisor

Join a fun team! Tower of the Americas is a 750-foot observation tower-restaurant located in the heart of San Antonio, offering breathtaking views of the city. Our retail store provides a variety of souvenirs and gifts that capture the essence of San Antonio. We are looking for enthusiastic and customer-focused individuals to join our team as Retail Sales Associates.

As a Retail Sales Associate at Tower of the Americas, you will be responsible for providing exceptional customer service, maintaining a well-organized and visually appealing store, and assisting guests with their purchases. You will play a key role in creating a memorable shopping experience for our guests.

What We Offer You:

• Unparalleled training and development programs
• Generous employee discounts on dining, retail, amusements and hotels
• Flexible schedules
• Multiple benefit plans to suit your needs
• Paid time off or paid sick leave (based on location)
• Opportunities for advancement
• Community volunteer opportunities with Landry's League
• Positive and respectful work environment where diversity is valued

Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Provide product information and recommendations to customers.
• Accurately handle transactions.
• Maintain store cleanliness and organization.
• Restock merchandise and ensure displays are visually appealing.
• Assist with inventory management and stock replenishment.
• Handle customer inquiries and resolve any issues promptly with management.
• Promote and upsell Tower of the Americas merchandise and special promotions.
• Engage our Guest in their experience with Build A Bear Workshop.
• Collaborate with team members to achieve sales goals and provide excellent customer service.

Qualifications:

• Previous retail experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic math skills and ability to handle cash transactions.
• Flexibility to work various shifts, including weekends and holidays.
• Passion for providing outstanding customer service.

Apply now if you:

• Aspire to our "Be Fair" ideals: Be Friendly, Accommodating, Inclusive and Respectful
• Are a Team Player with a guest first attitude