Application (Support) Analyst (F/M/X)

Veolia

+2
+8
Saint-Gilles, Occitanie, France

+2
+8
Saint-Gilles, Occitanie, France

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About

Veolia BeLux is a subsidiary of the international Veolia group, providing essential services to citizens and businesses in the areas of water, waste, and energy. We are true environmental enthusiasts. Do you enjoy working in a good atmosphere and feel that what you do is important? Make a difference with Veolia for a cleaner planet! You will not only learn and grow, but you will also enjoy coming to work every day. This job requires occasional travel and flexibility to work at all Veolia BeLux offices when needed, including locations such as Brussels, Turnhout, and/or Grâce-Hollogne ! As an Application (Support) Analyst at Veolia DB&T Belux, you'll join a development team tasked with maintaining and enhancing both current and future products. Your 2 main responsibilities are the optimization of our ITSM process and the continuous improvement of the IT landscape through detailed problem analysis and process streamlining. What are your main tasks? As a key IT liaison, you ensure smooth operations by routing all ServiceNow tickets to the right application experts and tracking their progress, addressing any roadblocks along the way Your focus extends to analyzing and improving business processes, primarily within Finance and HR Your contribution to local IT projects, including exciting explorations in Robotic Process Automation (RPA) and Artificial Intelligence (AI) are key to the team delivery Proactively, you identify opportunities to streamline existing processes and empower business users with the knowledge and skills to improve data quality and overall efficiency. What do we expect from you? Passion for digital transformation Business acumen Strong analytical skills Ability to work under pressure Strong communicator An understanding of Cloud-based architecture is desired Affinity with coding is a big plus You must have a strong proficiency in spoken and written English. Dutch and/or French are a big plus Being a team player, you should be comfortable collaborating closely with developers, product owners, and product managers, and be open to sharing ideas and knowledge What will you get in return? A challenging and varied role with responsibility Training and development opportunities An attractive salary package with extra-legal benefits The opportunity to contribute to sustainable solutions for our customers and the environment Who would you be working for? Veolia BeLux is part of the international Veolia group, which provides essential services to citizens and companies in the field of water, waste and energy. We have a passion for the environment. We work together with numerous industries and local authorities to protect the planet and its natural resources. We do this, among other things, by treating wastewater, collecting and recycling waste, generating green energy, and making buildings more energy-efficient. In Belgium and Luxembourg, we employ almost 4,300 people, spread over 66 operational sites and 12 agencies. We offer a wide range of career opportunities, all in a pleasant and friendly atmosphere at all our locations. At Veolia, we are proud to be recognized as an equal opportunity employer. In our company, age, origin, gender identity, religion, belief or sexual orientation, etc. play no role whatsoever. The only things that count are the experience, skills and passion of our colleagues! That is our strength and our wealth. That's why we encourage everyone to apply if they meet the minimum requirements for the position. Our goal? To pro... Business Acumen, Optimization, Routing, ServiceNow, Delivery, Write English, Passion, Business, Landscaping, Problem Management, Operations, Data Quality, Team Development, Stress tolerance, Finance, Projects, Architecture, Streamline, ITSM Originele vacature is te vinden op StepStone.be – Maak nu een Jobagent aan op StepStone en vind je droombaan! https://bit.ly/2jPYsZC Vind gelijkaardige jobs, informatie over werkgevers en carrièretips op StepStone.be! Original job ad is published on StepStone.be - Set up a Jobagent at StepStone now and find your dream job! https://bit.ly/2jPYsZC For similar jobs, information on employers and career tips visit StepStone.be! La version originale de cette offre d'emploi est disponible sur stepstone.be – Créez maintenant votre Job Agent sur StepStone et trouvez le job de vos rêves ! https://bit.ly/2jPYsZC Trouvez des jobs similaires, des informations sur les employeurs qui recrutent et des conseils de carrière sur stepstone.be!

Nice-to-have skills

Architecture
Artificial Intelligence
Finance
Optimization
Routing
ServiceNow
ServiceNow
Data Quality

Saint-Gilles, Occitanie, France

Work experience

Applications
Product Owner / Product Manager

Languages

English

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