Unified Communications Engineer

SAIC

Charleston, South Carolina, United States

Charleston, South Carolina, United States

About

Job ID: 2611583-OTHLOC-969Location: Charleston, SC, USDate Posted: 2026-04-16Category: Information TechnologySubcategory: Network EngineerSchedule: Full-TimeShift: Day JobTravel: Yes - 25% of the timeMinimum Clearance Required: NoneClearance Level Must Be Able to Obtain: SecretPotential for Remote Work: ORA_HYBRIDDescriptionWe are seeking an experienced Unified Communications Engineer to architect, design, validate, and support the U.S. Marine Corps' global Unified Communications environment, which supports more than 180,000 users worldwide. This role provides enterprise level technical leadership, defines the technology roadmap, and partners with cross functional teams to ensure mission critical voice and collaboration services remain highly available, secure, and scalable.This engineer will serve as a key contributor in designing UC capabilities, validating solutions in pre production, supporting deployments, troubleshooting high complexity issues, and delivering clear documentation and leadership ready recommendations.Job Duties: Lead the design and evolution of a scalable Unified Communications architecture supporting global USMC operationsBuild, test, and validate UC system designs in a pre production environment to ensure resiliency, functionality, and performance prior to enterprise rolloutProduce standardized documentation, implementation guides, diagrams, and technical papersProvide deep subject matter expertise to deployment and operations teams, including Tier 3 support and complex issue resolutionDrive the UC technology roadmap by evaluating, piloting, and integrating new capabilitiesEnsure interoperability with DSN, PSTN, PSAP systems, voice firewalls, and SBC platformsSupport Dell and Cisco-based server infrastructure and VMware vSphere (ESXi, vMotion, vCenter) environmentsPartner with leadership and program stakeholders to communicate risks, recommendations, and architectural directionQualificationsRequired Skills and Experience:10+ years of experience planning, designing, implementing, and administering enterprise UC/telephony systems5+ years professional-level experience with Cisco Unified Communications, including:Cisco Unified Communications Manager v15Cisco Unity ConnectionCisco Meeting ServerVG450 and VG420 gatewaysIOS voice gateways, SRST, TDM, conferencing, transcoding, CUBEExperience integrating UC systems with DSN and PSTN networksExperience with voice firewalls, SBC configuration, and PSAP integrationStrong experience with Dell/Cisco server hardware and VMware vSphere environmentsStrong understanding of TCP/IP networking and converged voice/data infrastructureExcellent technical writing, documentation, and presentation skillsStrong communication skills and ability to engage with technical and non technical
Demonstrated Agile experience, with the ability to operate as a Product Owner and work closely with leadership to translate strategic objectives into actionable features and user stories. Required Security Clearance: Must be able to obtain a secret clearancePreferred Skills and Experience:Bachelor's degree in IT, Computer Science, or related fieldCisco CCNP/CCIE Collaboration certificationAvaya ACIS/ACSS/ACE/ASTA certifications2+ years working with Avaya Aura v8/10, Communication/Session/System Manager, G450Experience with telecommunication management systems (CAIRS TMS, VoIP Discovery)Deep understanding of VoIP protocols, including SIP, RTP, and HELDSAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .

Charleston, South Carolina, United States

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English

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