Sales Administrator
Bundy Baking Solutions
- Humboldt, Tennessee, United States
- Humboldt, Tennessee, United States
About
Job Summary:The Inside Sales Administrator plays a crucial role in fostering proactive and transparent communication with customers, advocating for their needs to build trust and confidence. This position involves identifying and creating opportunities for new sales through data analysis, developing campaigns to sell old or excess inventory, and enhancing customer engagement through suggestive marketing. Additionally, the administrator will provide weekly reports to the plant manager, offering critical insights into sales performance, inventory levels, and order status to improve operational visibility. The ideal candidate will excel at balancing customer satisfaction with business profitability, exercising strategic judgment, and driving continuous improvement in sales processes and customer relationships. This position reports directly to the Plant Manager. Primary Duties and Responsibilities include the following:Ability to learn company product lines quickly and how they are manufacturedCommunicate with various internal departments with a detailed understanding of productsAble to issue price quotes, drawings and guidance to customers and company outside sales forceCapable of effectively managing numerous projects in a timely manner in a fast-paced environmentQualifications, Knowledge and Skills:Bachelor's degree in business, Sales, Marketing or related field preferred.Proven 3 – 5 years' experience in inside sales, customer service or sales support; preferably in manufacturing, distribution or the baking industry.Strong background in order management, inventory analysis and data-driven strategies.Familiarity with CRM systems, inventory management and data reporting tools.Excellent communication, negotiation and interpersonal skills.Ability to handle multiple priorities and adapt to changing business needs.Preferred Skills & Attributes:Customer-centric with a proactive and strategic mindset.Skilled in analyzing inventory data and developing initiatives to move stock.Resilient, emotionally intelligent, and capable of managing challenging situations.Innovative/ Strategic thinker with a solutions-oriented approach.Strong advocate for the customer while aligning with business profitability.The ideal candidate will possess a friendly and personable demeanor, with the ability to quickly build rapport over the phone. They should proactively seek out resources by making direct, timely phone calls rather than relying solely on email communication, demonstrating a strong sense of urgency to expedite resolutions and deliver exceptional customer service.#IND123 PIbf8cdbfd1ca3-31181-40421296
Languages
- English
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