Pensions Administrator

Join Our Team as a Pensions Administrator

Location: Derby, Derbyshire

Salary: Circa £31,000 based on 40 hours per week (36-hour basis available), plus bonus.

Brightwell continues to experience significant growth, and our new office location reflects this momentum. We’re now looking to appoint a Pensions Administrator to be part of this exciting development.

Are you passionate about pensions and providing high-quality service? Would you be keen to work in an exciting, growing, award-winning business in a highly supportive environment? If so, we want to hear from you! Due to growth and our ongoing development plan, we are seeking Defined Benefit (DB) pension administrators to join our dynamic team.

What you’ll do:

• Provide a best-in-class service to pension scheme members, communicating with them both in writing and verbally, processing casework accurately in accordance with scheme rules and pensions legislation.
• Maintain and update relevant pension administration systems or databases to ensure accuracy of information and corresponding benefit entitlements.
• Proactively contribute to the team and share ideas for continuous improvement, with a focus on both removing waste and providing a better member experience.
• Document work processes and provide support to the other members of the Member Services teams.
• Assist with one-off projects

This role would suit someone with:

• A minimum of two years’ experience of DB pension administration or equivalent capability.
• Up to date understanding of relevant UK pension legislation.
• Excellent communication skills, with the ability to adapt approach to different audiences and situations.
• Experience of working in a professional, customer focussed environment providing high levels of service.
• Achievement of or progress in achieving a pensions industry qualification.
• Experience in pension software products.

Why Brightwell?

As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including:

• Annual performance bonus of up to 7%.
• 25 days holiday (increasing to 30 with service) plus