IT Network Administrator
Confidential
- Oconomowoc, Wisconsin, United States
- Oconomowoc, Wisconsin, United States
About
The IT Network Administrator plays an integral role in ensuring the technological frameworks with the organization are aligned with its overall business strategies. The role requires a unique blend of technical expertise and business acumen, enabling the manager to translate technical concepts into actionable business strategies.
*Essential Duties and Responsibilities:*
* Checking computer hardware (HDD, mouse, keyboards etc.) to ensure functionality.
* Setting up workstations with computers and necessary peripheral devices
* Provide PC support for users, including installing software and system upgrades, providing hardware support, providing internet access, managing anti-virus, and helping train people on new software.
* Set security levels for users that are appropriate for their jobs. Ensure all data is being backed up.
* Familiarity with Wide-Area-Networks, various routers and hubs and communication methods including fiber optics, and wireless communication is required.
* Working Knowledge of Scale Computing is helpful.
* Manage internet access, restrict users to appropriate sites, and provide e-mail capabilities. Maintain knowledge of various broadband internet options.
* Develop and maintain local networks in ways that optimize performance.
* Ensure security and privacy of networks and computer systems.
* Provide orientation and guidance to users on how to operate new software and computer equipment.
* Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
* Oversee the implementation and maintenance of business software systems to ensure they meet organizational needs.
* Liaise between business departments and IT to translate business needs into technical requirements.
* Design and enforce policies and procedures for the use of business systems to ensure data integrity and security.
* Coordinate the training of staff on new systems and software to ensure efficient use and adoption.
* Evaluate and select vendors for business systems solutions, negotiating contracts and managing relationships.
* Lead the troubleshooting and resolution of system-related issues, ensuring minimal disruption to business operations.
* Conduct post-implementation reviews to assess the success of business systems projects and identify areas for improvement.
* Aligns technology and business processes with the company’s long-term goals.
* Through analytical and design expertise, a Business Systems Manager reevaluates and redesigns workflows, systems, and processes for significant improvements in cost, quality, service and speed.
* Engage with internal and external stakeholders to align system implementations and updates with organizational goals and user needs.
* Analyze results of system and integrated testing in conjunction with business stakeholders to ensure that all business requirements are met.
Requirements
*Skills and Competencies:*
* Demonstrated customer service skills and communication skills.
* Excellent diagnostic and problem-solving skills.
* Excellent communication ability
* Outstanding organizational and time-management skills
* In-depth understanding of diverse computer systems and networks.
*Education: *Associate’s degree or two year program with certification in Information systems and three years of experience. Bachelor’s degree in Information Systems or related field is preferred.
*Experience and/or Training:* SQL experience (preferred), proven experience as an IT technician or relevant position.
*Licenses/Certificates:* Certification in Microsoft MCSA preferred.
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Professional development assistance
* Retirement plan
* Tuition reimbursement
* Vision insurance
Work Location: In person
Languages
- English
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