Service Advisor

Aritzia

SoHo, New York City

Base pay starts at $20/hr.

The Service Advisor has:

• Proven skills, education, and/or applicable certifications (previous experience operating a point-of-sale system is an asset)
• A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
• The ability to collaborate fluently with cross-functional partners
• A commitment to quality and investing in results that add value to the business

The Role As the Service Advisor, you will:

• Deliver extraordinary experiences and make meaningful, memorable moments at the service counter
• Accurately and efficiently process transactions while preserving a world-class client experience
• Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experience
• Support service counter operations, including managing the line up to ensure clients are serviced as quickly as possible, preparing product for transactions, packaging client purchases, and returning product to the sales floor

You will receive industry-leading compensation and benefits while working at Aritzia:

• Competitive Pay Package
• Base wage range*: $20.00 - $30.00
• We're committed to performance-based pay increases.
• Product Discount We offer a 40% discount on all our Everyday Luxury product (online and in store) plus seasonal product incentives.
• Set Your Schedule We strive to align with your availability and preferred working hours (some restrictions apply).
• Career Progression We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office.
• Aspirational Workspace We consider every design detail to connect to the energy of the culture.
• Health & Safety We take industry-leading health and safety precautions, including on-site screenings, mask and distancing protocols and cleaning supplies