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Customer Service Advisor - BrooklineScrubaDub Auto Wash CentersBrookline, Massachusetts, United States

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Customer Service Advisor - Brookline

ScrubaDub Auto Wash Centers
  • US
    Brookline, Massachusetts, United States
  • US
    Brookline, Massachusetts, United States

About

Customer Service Advisor

Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment at our busy Brookline location. A 60+ year old family business, ScrubaDub is proud to be a Boston Globe and USA Today Top Workplace, and looking for new team members to grow with us. We're primarily looking for closers, working roughly 12 pm to 8:15 pm.

Responsibilities and Duties:

  1. Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Build your Unlimited customer base.
  2. Carwash Operations: Help load customers and ensure the smooth flow of customers through the facility.
  3. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, vacuums and carwash tunnel, and some basic maintenance work in the carwash.

Employees average $19-25+ per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:

  • Average wage of $19-25+ per hour, with wages and performance based bonus included
  • Health Insurance option for full time employees
  • 401K Retirement plan with 3% employer match
  • Educational Scholarships, free financial coaching
  • Free carwashes for your personal vehicle
  • Growth potential at a fast growing, award winning workplace

Requirements:

Qualifications and Skills:

  • The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
  • The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
  • Good verbal & written communication skills preferred
  • Basic computer skills to navigate our point of sale and assist customers
  • Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
  • Grit - you'll be working outside in the cold and the heat
  • Brookline, Massachusetts, United States

Languages

  • English
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