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Sales Engineer
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- Neptune, Iowa, United States
- Neptune, Iowa, United States
About
Job Title
Ideal applicant must possess a four-year degree, preferably in Mechanical or Civil Engineering. This educational background is essential for understanding the technical aspects of the products and responsibilities associated with the role.
Daily Responsibilities- Manage the community sales email address, responding to requests from plumbing contractors and MEP firms.
- Quote pump systems based on bid documents and pump schedules provided by plumbing contractors.
- Select and design pump systems for MEP firms based on project parameters (fixture counts, building heights, hydrant flow test results).
- Process purchase orders for pump systems and components after engineer approval.
- Follow up with factories on order status, and resolve shipping issues.
- Facilitate startup requests by sending forms to contractors and service managers, and addressing any issues during startup.
- Handle inquiries for replacement equipment from jobs that are 10-15 years old.
- Collaborate with the service department on post-installation issues and warranty claims.
- Must be willing to learn and adapt to the company's specific processes and systems. A positive attitude towards coaching is essential for success in this role.
- Attend association meetings (ASPE, ASSE, ASHRAE) 2-3 times a month, often in the evenings, with all expenses paid and overtime compensation.
- Manufacturer Visits: Travel out of state for training by factory directly on products about five times a year. Manufacturers are located in Wisconsin, Florida, upstate New York, Indiana, and California.
Languages
- English
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